Refund policy

PLUSS NATURALS INC. RETURN AND REFUND POLICY

If you are not 100% happy with one of our products, please let us know within 30 business days of purchase. We will do our best to help determine why the product does not work for you. Sometimes products will not work properly because the application is unclear.

If after speaking with us you are still unhappy with the product and would like to return it, please read our policies below:

If you would like to return an item purchased through our online store, please first get in touch with us via email info@plussnaturals.com. Please include your order number in the email for easy reference.

The process is pretty easy:

• After you've confirmed the return with us, box up the product(s) and mail them to: Pluss Naturals Inc. Returns, 106 Redwood Meadows Drive, Redwood Meadows, AB T3Z 1A3. Please ensure that you've written your order number on the box, or on a slip of paper inserted into the box.
• Once the product has been received in house we will issue a refund or store credit for the product (less any shipping charges).
• Any unopened and unused products in their original condition may be returned for a full refund within 30 days of purchase and/or receipt of goods.
  
• Shipping charges (to or from US, unless the error was ours are non-refundable).