Shipping policy

PLUSS NATURALS INC. SHIPPING POLICY

ORDER PROCESSING:‬

Please allow 24 hours to process your order. Expect an email within 24 hours to let you‬ know your order is on the way!‬

‭LOCAL DELIVERY‬

‭During checkout, enter your address and choose the ship option. Click the "continue to‬ shipping" button. Local delivery is available for addresses within 60km of our head office in Redwood Meadows, Alberta.

‭If the local delivery option does not show up during checkout, your order is not eligible for‬ local delivery.‬

‭Orders placed before 12:00pm will be delivered the next day. Orders placed after 12:00pm will be delivered within 2 days after order placement.

‭When your order is ready for delivery, you will receive an email with tracking‬ information.‬

FLAT RATE SHIPPING‬

‭Orders are generally shipped within 24 hours. Delivery standard is 2 - 8 days. A flat rate shipping fee of $15.00 applies to orders shipping‬ to locations outside local region.

‭DOMESTIC SHIPPING:‬

‭We offer $15.00 flat rate‬‭ shipping within Canada.‬ ‭We offer free shipping for orders‬ over $75.00.

‭INTERNATIONAL SHIPPING:‬

‭We offer international shipping to the United States. Shipping‬‭ charges for your order will be calculated‬ and displayed at checkout.‬

‭Your order may be subject to import duties and taxes (including VAT), which are incurred once‬ a shipment reaches your destination country. Pluss Naturals Inc. is not responsible for these‬ charges if they are applied and it will be your responsibility to cover the costs as the customer.‬

DAMAGED ITEMS:

‭In the event that your order arrives damaged in any way, please email us as soon as possible‬ at info@plussnaturals.com with your order number and a photo of the item’s condition. We‬ address these on a case-by-case basis but will try our best to work towards a satisfactory‬ solution.‬

‭If you have any further questions, please don't hesitate to contact us at info@plussnaturals.com.‬